Returns, Refund & Warranty Policy
MORGAW allows for exchanges and refunds of any product purchased throught this site within 14 days of purchase. Products must be in unused and uninstalled condition in order to return the product. After the 14 days are up MORGAW is unable to return or exchange the product. Returns can be only accepted by obtaining a RA number before sending the product back. You can obtain an RA number and return shipping directions by emailing firstname.lastname@example.org
MORGAW® saddles offer a two (2) year manufacturing warranty for defective materials & workmanship.The customer is responsible for returns expenses to MORGAW. All claims will be reviewed by an experienced MORGAW representative where the representative reserves all rights in determining improper use & subsequent damages caused by the owner / user. In the result that a warranty claim is accepted the MORGAW product will be repaired or replaced at the expense of MORGAW including return delivery.
All saddle designs by MORGAW have passed EN tests & criteria. MORGAW saddles & products are authenticated with EN certificate.
Terms & Conditions