Terms & Conditions

Returns, Refund & Warranty Policy

MORGAW allows for exchanges and refunds of any product purchased throught this site within 14 days of purchase. Products must be in unused and uninstalled condition in order to return the product. After the 14 days are up MORGAW is unable to return or exchange the product. Returns can be only accepted by obtaining a RA number before sending the product back. You can obtain an RA number and return shipping directions by emailing info@morgaw.com

MORGAW® saddles offer a two (2) year manufacturing warranty for defective materials & workmanship.The customer is responsible for returns expenses to MORGAW. All claims will be reviewed by an experienced MORGAW representative where the representative reserves all rights in determining improper use & subsequent damages caused by the owner / user. In the result that a warranty claim is accepted the MORGAW product will be repaired or replaced at the expense of MORGAW including return delivery.

All saddle designs by MORGAW have passed EN tests & criteria. MORGAW saddles & products are authenticated with EN certificate.

Privacy Policy

We respect the privacy of our customers.  Information is collected solely for the use of shipping products that you ordered. We dont store credit card numbers and we have strict protocols in place to protect your sensitive information. If you have any questions about our privacy policy please feel free to contact us at info@morgaw.com

Terms & Conditions

By using this site, you agree to the terms and conditions of privacy policy and our returns and refunds policy. If for any reason you do not agree with this policy, please do not use this site. We reserve the right to alter and change these terms and conditions occasionally. Changes to the terms and conditions will be effective immediately upon publication on this website. Your continued use of the website following such publication will represent an agreement by you to be bound by the terms and conditions as amended. It is your responsibility to be aware of these terms and conditions as they may be altered.